Your account Client portal
Your account with Connect, in one place.
One sign-in for everything you use: raise a request with us and follow it, see your invoices, and keep an eye on your services, results and balances.
- Password or texted code
- Support requests you can follow
- Your invoices, line by line
- Web and Android
Support
Ask for help and see it through.
A new sender name, a change to a template, a question about your account: raise it as a request, and follow it until it is done. Nothing gets lost in an inbox.
- Raise a request in a minute
- Every reply in one thread
- Status at a glance
- Told when it is resolved
Invoices
Every invoice, laid out to be checked.
Your invoices are in your account the moment they are issued, laid out so your accounts team can check every figure.
- Every invoice issued to you
- Each line, the tax and the total
- Ready to print
- Paid and due at a glance
Everything else in your account
All your services, behind one sign-in.
An overview
What needs you today, across every service, as soon as you sign in.
Every service you have
Switch between your SMS, WhatsApp, email and other services in one click.
Balances and statements
Your prepaid balances, what each one was spent on, and statements to download.
Your team
Team members with their own sign-in, each allowed only what their role needs.
Policies in plain view
The terms you agreed to, and any new version waiting for you, always readable.
Told when it matters
Notifications for low balances, replies to your requests and more.
Signing in
Your password, or a code to your phone.
Sign in with your email address or mobile number, then your password or a one-time code we text you. Either way, it is your account and nobody else's.
- Password or one-time code
- Only your own account, ever
- The same sign-in on Android
- Help from your account manager
How do we sign in?
With your email address or mobile number, and either your password or a one-time code texted to your phone. Your account manager sets your sign-in up with you.
How do we ask Connect for help?
Raise a support request in the portal. You see its status and every reply, and you are told when it is resolved — no chasing by email.
Can we see our invoices?
Yes. Every invoice issued to you, with each line, the tax and the total, ready to print for your accounts team.
Can more than one of us use the account?
Yes. Add team members with their own sign-in, each allowed only what their role needs.
Is it on the phone too?
Yes. The Connect Android app is the same account, with notifications when something needs you.
Everything about your account, in one place.
Existing customers can log in now. New to Connect? We set your account up with you, service by service, and you start where it helps most.