Your account Platform
One account under every service.
Your contacts, campaigns, results and balances, your team and its permissions — shared by every Connect service, on the web and on your Android phone.
- One contact book
- Reports and statements
- Roles and audit trail
- Web and Android
Contacts
Your customers, organised once and used everywhere.
One contact per customer, with the details your messages use. Lists and tags decide who a send goes to — on any channel.
Import a spreadsheet
Bring contacts in from a CSV or Excel file. Each row is checked, and any problem is reported against its row rather than failing the whole file.
Sync from your phone
On Android, read your address book when you choose to, review what is new, and add only the contacts you pick.
Lists
Group contacts into lists and send to a list; a list is read as it stands on the day of the send.
Tags and details
Label contacts however your business thinks about them, and keep their details once for every service.
Results
Know what happened to every message.
- Every send with its recipients and each message’s status
- Usage and spend by day, by template and by sender
- Statements to download for your records
- A balance for each service, and a notification when one runs low
Reports
Choose a period and see sends, messages and spend, grouped the way you need.
Balances
Where you compose, so a large send never surprises you.
Campaigns
Save a send and run it again whenever it is due.
Always current
Screens update themselves as things happen — no refreshing.
Safeguards
Your team, your rules, your record.
Team members
A seat for each person, with what they may see and do in each service.
Credentials locked away
Accounts you connect are stored encrypted and never shown back.
Audit trail
Every change recorded with who made it and when.
Sign in your way
With a password or a one-time code sent to your phone.
Never caught short
Low-balance notifications on the web and on your phone.
Android app
Everything above, in your pocket.
Connect for Android
The same account, in your pocket.
Compose and send, answer chats, sync contacts from your phone, follow results — and get a call, full screen, when a customer is waiting for a person.
- Compose and send
- Chats, leads and tickets
- Contacts from your phone
- Alerts when a customer waits
Bring every conversation into one place.
Existing customers can log in now. New to Connect? We set your account up with you, service by service, and you start where it helps most.