Roadmap
What we are building now, what is next in line, and what we are exploring. It is a direction rather than a list of dates — and what you tell us shapes it.
The road ahead
It starts with what is already in Connect, runs through what we are building now and what is next in line, and on to what we are exploring.
You are here
Recently arrived, and in Connect today.
Agencies that bring customers to Connect earn commission on what those customers buy, with their own portal for customers, discount codes, earnings and monthly payouts to their bank. Built, and on its way.
Where opens and clicks are measured, tracked links will point at your own domain too, over a secure connection.
The same account as the web and Android — chats, contacts, leads, tickets and results — with a full-screen alert when a customer is waiting.
Signing in with your password will also ask for a code — shown by itself in the Connect app on your phone, or sent by email or text when your phone is not to hand. Built, and on its way with the next app update.
Your email campaigns and their results in the Connect app, beside your other channels — built, and on its way to phones with the next app update.
Notifications to the people who subscribe on your website and in your Android and iOS apps — targeted by topic and segment, sent in each person’s own time, with quiet hours, A/B versions and click results.
A series of push notifications that runs by itself — a welcome series, a reminder a few days later — and new posts on your blog pushed as they appear.
Leave a note for your team on any chat — what was promised, what to check — that the customer never sees.
Products from your store shown as cards with a picture and price in your website’s chat, as they are on WhatsApp.
A short form a customer fills in without leaving the chat — a booking, a sign-up, a quote request.
Send through Connect from any system that speaks standard email, with your results in one place.
Sending reserved for your business alone, for the largest senders.
Browse the apps that connect to your Connect account, see what each one can do, and connect one from inside Connect — today you start from the app itself.
The chat window as a native part of your Android and iPhone apps, with a notification on your customer’s phone when you reply.
The assistant’s reply shown word by word, so customers see it working rather than waiting.
Messages your own systems start on WhatsApp sent from whichever of your numbers you choose — sales from sales, support from support.
What would you add?
The road goes where our clients need it. Tell us what would help your business — it is how this list is made.
Plans change as we learn. Nothing here is a commitment to a date.
Existing customers can log in now. New to Connect? We set your account up with you, service by service, and you start where it helps most.
