Channels Email
Email that arrives — from your own domain.
Newsletters, offers and account updates, sent from your own address, set up step by step, and looked after so they keep reaching the inbox.
- Your own domain
- Campaigns and updates
- Opens and clicks
- Prepaid balance
Your domain, ready in an afternoon
Set up step by step, then warmed up for you.
Add your domain and Connect walks you through the rest. New domains start gently and send a little more each day — the way inbox providers learn to trust a sender.
- The exact records to add, checked for you
- As many senders as you need
- A gradual start for new domains
- Daily limits that protect you
Everything in it
From the first template to the last click.
Templates
Your designs with a subject, a rich version and a plain one, personalised for each reader.
Campaigns
Send to your lists now or at a time you choose.
Account emails
Receipts, confirmations and updates, one to one, kept apart from campaigns.
Senders
Addresses on your domain for sales, support or each brand.
Opens and clicks
Know which emails were read and which links were followed.
Bounces handled
Addresses that bounce or complain are left out of later sends automatically.
Reputation watched
Sending slows or pauses by itself before a problem can hurt your domain.
Reports
Delivered, opened, clicked and bounced, by campaign and by day.
Prepaid balance
Pay as you send, with the balance where you compose.
Getting started
Your first campaign, in four steps.
Add your domain
Copy the records Connect gives you; it checks them for you.
Choose your senders
The addresses your emails come from.
Write a template
Your design, personalised with each reader’s details.
Send and see
Delivered, opened and clicked, in your reports.
With the rest of Connect
One contact book
The same contacts you message on SMS and WhatsApp, with their email addresses.
Beside every channel
Email results sit beside your other channels in the same account.
Nothing to manage
No mail servers, no accounts with anybody else — Connect looks after the sending.
Do emails come from our own address?
Yes. You add your own domain, and your emails go out from addresses on it — news@, orders@, whatever suits you.
Is setting up our domain difficult?
No. Connect gives you the exact records to add, checks them for you, and tells you the moment your domain is ready.
Will our emails land in the inbox?
Connect does what inbox providers look for: a properly set-up domain, a gradual start for new domains, and bounces and complaints handled automatically so your reputation stays clean.
Can we send both newsletters and order emails?
Yes. Campaigns to your lists, and one-to-one messages such as receipts and account updates, each kept apart so one never holds up the other.
Will we know who opened and clicked?
Yes. Reports show what was delivered, opened and clicked, and which addresses bounced.
How do we pay for email?
From a prepaid email balance in your Connect account, which you can follow and top up as you go.
Send email your customers look forward to.
Existing customers can log in now. New to Connect? We set your account up with you, service by service, and you start where it helps most.