Channels RCS messaging
Messages that look like your brand, not a text.
Cards, carousels, pictures and one-tap replies — in the messaging app already on your customers’ phones, under your verified name and logo.
- Verified brand and logo
- Cards and carousels
- Customers can reply
- Automatic SMS fallback
What a message can be
Show it, don’t describe it.
An RCS message is closer to a small web page than a text: something to look at, and something to tap.
Rich cards
A picture, a title, a few words and buttons — one tidy card per offer, booking or update.
Carousels
Several cards side by side to swipe through: products, rooms, plans or dates.
Suggested actions
Call you, open your site, get directions or add an event to the calendar in one tap.
Suggested replies
Give customers answers to tap instead of words to type.
Verified sender
Your name, logo and colours, marked as verified in the conversation.
A designer with a preview
Build a message and see exactly how it looks on a phone before it goes.
Everybody reached
Rich where the phone can show it. SMS where it cannot.
You send one campaign. Phones with RCS get the full experience; every other phone receives the same message as an SMS — automatically, without a second campaign to manage.
Around every message
Conversations, not just broadcasts.
Replies in your inbox
Taps and answers arrive in Connect beside WhatsApp and live chat.
Answered by the assistant
Your AI assistant answers RCS conversations the way it answers the others.
Delivered and read
See each message reach the phone and be read.
Scheduled campaigns
Send now or at the right moment, to lists you already keep.
Bookings from a tap
A suggested action can start a booking the assistant completes.
A prepaid balance
Pay as you send from your RCS balance, and follow it in your reports.
Getting started
From brand to first campaign.
Your brand is verified
We register your business name, logo and colours as a verified sender.
Design your messages
Cards, carousels and buttons in the designer, with a live preview.
Send to everyone
RCS where it is supported, SMS everywhere else — from one campaign.
What is RCS messaging?
RCS is the richer form of the text message, in the messaging app already on your customers’ Android phones. Messages carry your logo and brand colours, pictures, cards and buttons — and customers can reply.
What happens on phones that cannot receive RCS?
They receive the same message as an SMS, automatically. One campaign reaches everybody; nobody is left out.
Do customers see who the message is from?
Yes. Your business appears as a verified sender, with your name and logo, so customers know it is really you.
Can customers answer an RCS message?
Yes. Their replies and button taps arrive in your Connect inbox, where your team or the AI assistant can answer.
How do we pay for RCS?
From a prepaid RCS balance in your Connect account, which you can follow in your reports and top up as you go.
Do we need to design messages ourselves?
You can, in a simple designer with a live preview — or your account manager prepares your first designs with you.
Make your next campaign one people tap.
Existing customers can log in now. New to Connect? We set your account up with you, service by service, and you start where it helps most.