Channels Bulk SMS
Reach every customer, personally, in minutes.
Bulk SMS that reads as if written to one person — under your own sender name, sent now or at the right moment, and followed all the way to delivery.
- Your own sender name
- English and Indian languages
- Now, later or on repeat
- Delivery reports
Composing
See every message before it goes.
Your sender name and templates are prepared in your account before your first send. From then on it is pick, personalise, send.
Pick a template
Choose the message you want to send. The details to fill in appear as simple fields.
Make it personal
Type an offer or a date once for everybody, or take each customer’s own name from your contacts.
Preview real messages
Read the finished message as your customers will, and see how many people it will reach.
Your customers’ languages
Write in Indian languages as well as English.
Test on yourself first
Send the finished message to your own phone before sending it to everybody.
One tap to send
When it looks right, send it — to one list or many, straight away or later.
Recipients and timing
The right people, at the right time — every time.
Schedule a message for the moment it matters, or set a reminder that repeats on its own. Everything due to go out sits in one list, with what it says and who gets it.
- Whole lists, people you pick, or numbers you paste
- Nobody receives the same message twice
- Repeat daily, weekly or monthly
- Change or cancel before it goes
Around every send
Contacts, campaigns and results, built in.
Contacts, ready to use
Import from a spreadsheet, bring them from your Android phone, and group them into lists.
Reusable campaigns
Save a message and its lists, and run it again whenever the occasion comes round.
Scheduled messages
Everything that is due to go out, in one place, until the moment it does.
Delivery you can see
Follow every message until it reaches your customer’s phone.
Opt-outs respected
Customers who ask not to hear from you are left out automatically.
Send from your phone
Compose, send and follow results in the Connect Android app.
Getting started
Set up once. Send in minutes.
We set you up
Your account manager prepares your sender name and the templates you will use.
Bring your contacts
From a spreadsheet or straight from your phone, organised into lists.
Send and follow it
Pick, personalise, preview, send — and watch every message to delivery.
What can we use bulk SMS for?
Order and delivery updates, appointment and payment reminders, offers and announcements, service alerts — any message you want to send to many customers at once, each one personal.
Can we schedule SMS in advance?
Yes. Pick the date and time, or repeat a message daily, weekly or monthly. You can change or cancel a scheduled SMS any time before it goes.
Can we upload our contacts from Excel?
Yes. Import a CSV or Excel file, or bring contacts from your Android phone, then group them into lists and send to a whole list at once.
Can we send bulk SMS from a phone?
Yes. The Connect Android app has the same account as the web: compose and send, manage contacts and follow delivery reports.
How quickly can we start?
Your account manager sets up your account, your sender name and your message templates with you. After that, a send takes a minute.
Can we send in Hindi and other Indian languages?
Yes. Messages can be written in Indian languages as well as English, and you see exactly what each customer will receive before you send.
Can we message everyone on a list, but personally?
Yes. Each message can carry the customer’s own name or details from your contacts, so a message to a thousand people still reads as if written to one.
Will we know the messages arrived?
Yes. Every message is followed to delivery, and your reports show what was sent, what was delivered and what it cost.
Send your first campaign this week.
Existing customers can log in now. New to Connect? We set your account up with you, service by service, and you start where it helps most.